Soropa Blog

Are you worried about your credit card or debt card being stolen? You’re not alone, it’s estimated that 51% of people in the UK are concerned about their credit and debt cards being stolen. Credit card fraud is a consent worry, and with more people using there cards as there main source of paying for services and goods. It gives the criminals many more chances too get our information from our cards.

Credit card fraud is not new, the companies seem to be getting a head on how to stop the criminals, and then they come up with a new way it’s a never-ending problem. Credit card skimming is just one of the problems, that is where they take the information from the magnetic strip and transfer it on to another card. The companies are trying hard to fight back, they have hit back with the chip & pin card, which seems to be reducing fraud but give it time no doubt the criminals will find a way around that.

There are ways to help yourself with credit and debt card fraud, below are some useful tips in keeping the criminals at bay.

Americans are more concerned about identity theft than unemployment or corporate fraud, according to a survey of 2,000 people conducted by Star Systems.

Nine out of ten Americans demand new federal legislation, while two-thirds say the financial services industry needs to do a better job of verifying the identity of customers who open bank accounts (66 percent) and credit card accounts (72 percent).

Some 5.6 percent of respondents reported being victims of identity theft, which translates to 12 million people. When debit and credit card fraud and identity theft were combined, close to 15.9 percent of consumers say they have been the victim of one of these crimes. (Source: Star Systems, 2003)

For most of us, using your debit or credit card to make a purchase has become an every day aspect of life. Many of us do it every day and feel safe in doing so.

But it is far from safe. People with your debit or credit card information may make purchases with your card information over the telephone, via the Internet, or at a local retail store.

As we moved to a cashless system of transactions by debit or credit card, a relatively simple crime niche has grown - identity theft and fraud.

Some law enforcement authorities are not pursuing the crime in a coordinated and cooperative fashion. Thus, a situation has grown that affords the people who perpetrate such acts of theft and fraud, act with a degree of confidents that they will not get caught.

What can you do to reduce your chances of becoming a victim of identity theft or fraud?

Here is a list of actions that you can take to avoid becoming a victim of identity crimes.

1. Never throw receipts or statements away that have personal information on them. The trash is the greatest repository of information for the identity thief. Even better, shred everything that has identifying information on it (transaction receipts, etc.).

2. Pay to have an unlisted telephone number in your local telephone directory.

3. Take as much identification off of your personal checks and driver’s license as possible. Thus, no home addresses, phone numbers, or social security numbers on personal checks. Last only your last name and first initial rather than your full name. You want a retail clerk to check your ID when you are cashing a check.

Most states now provide a photo ID on all new automobile drivers licenses issued. If you do not have one, conceder getting your licenses renewed now to get a photo ID for identification purposes. Do not put your social security number on your driver’s license.

4. Check your bank accounts for suspicious activity everyday, this can be done online via the Internet.

5. Have your middle initial removed from all public documentation if possible. Middle initials help identity thieves narrow down their searches for victims.

6. If someone calls you asking for your personal information on the telephone - do not provide any personal information to anyone over the phone.

7. Don’t leave your mail out overnight. If you will be away from home for any period of time: have your home mail delivery stopped. If possible, secure a locked mail box at your local post office or a retail store mail box service for your home mail delivery.

If you go on vacation, have your mail and newspaper delivery stopped and arrange to have your yard maintained. Include the post office, newspaper service, and your friends or neighbors to insure that your home looks as if it is occupied while you are gone.

For a checklist for your home security while you are away see - www.ProtectionConnect.com/homesecuritychecklist.html or www.ProtectionConnect.com/sitemap.html#home

8. Write “Check ID” on the back of your debit or credit cards next to your signature. In that way, when a retail store checks your signature on your card, they will verify that the card is being used by the proper individual.

9. Be aware of people standing too close to you and “shoulder surfing” you while you conduct your ATM transactions.

If you do become a victim of an identity crime - do the following:

1. Demand to file a police report no matter how unwilling the law enforcement office may be. Make sure to get a copy or at least the report number.

2. In the case of card fraud, make sure to cancel your card and report it as stolen to your credit card company as soon as you find out.

Immediately, fill out affidavits with the appropriate financial institution denying that you were the one who made the relevant purchases. In most cases, the banks will respond with up to a 30-day process that requires the businesses that accepted the fraudulent transactions to repay the banks.

3. Report the fraud to the three major credit bureaus:

* TransUnion
Post Office Box 2000
Chester, PA 19022

* Equifax
Equifax Equifax Credit Information Services, Inc
Post Office Box 740241
Atlanta, GA 30374
1.888.766.0008

* Experian
Consumer Information
Post Office Box 1909
Orange, CA 92865

4. The U.S. Secret Service handles fraud cases that cross state borders. If you know that your case applies, contact their local office to make them aware of your case. If it is part of a broader fraud case, you may be contacted by an agent.

5. You can also fill out a complaint form with the Federal Trade Commission, although this is strictly used to track national identity theft statistics.

Copyright Steven Presar

About The Author

Steven Presar is a recognized small business technology coach, Internet publisher, author, speaker, and trainer. He provides personal, home, and computer security solutions at www.ProtectionConnect.com. He provides business software reviews at www.OnlineSoftwareGuide.com. In addition, he publishes articles for starting and running a small business at www.abcResults.com. Be sure to sign-up for the SOHO newsletter.

A “rate tart” is someone who switches from one zero per cent introductory credit card deal to another to avoid paying interest; however they may be set to become something of the past. Recently a number of the major credit card companies, including Egg, Barclays, the Royal Bank of Scotland and MBNA have introduced transfer charges for people who want to shift their outstanding credit card balances to a new card to take advantage of a zero per cent introductory rate.

Rate tarts will wait until the interest free period is about to expire on their current credit card, and then check through lists of providers to find another card they can switch to that has another 0% interest rate introductory period. The growth of financial comparison sites like uSwitch, Moneynet and Moneyfacts has made this money saving behaviour easy to achieve.

The providers have effectively become victims of their own success. As more and more card companies began offering interest-free balance transfers, the card providers found that they had to offer longer and longer interest-free periods to win customers, which in turn meant less profit.

Analysts have recently estimated that rate tarts are currently costing lenders £1 billion a year.

Financial director Stuart Glendenning said, “Charging a fee on balance transfers is one way of recouping some losses, given it is impossible to make money lending at 0 per cent if the customer conducts no further transactions on the card.”

Professor Merlin Stone of Bristol Business School, comments: “Economically, some providers cannot sustain their current offers of zero per cent interest which means they may have to remove them or start introducing new charges to help reduce their losses.”

This is exactly what appears to be happening, Professor Stone stated, “Research shows that in 2003, none of the cards offering zero per cent APR interest on balance transfers applied charges for transferring balances compared to around 11 per cent that do today.”

Perhaps in an effort to justify the reduction in 0% introductory period on credit cards, Patrick Muir, marketing director at Morgan Stanley Consumer Banking, said: “Our research suggests that cardholders are wising up to short-term deals, as the majority of those currently switching or planning to switch are not moving from one short-term offer to another.”

Only eight per cent of people are looking to change their credit card in the coming months, said investment bank Morgan Stanley, however Stuart Glendenning advises, “Whilst not all have gone down the fee route yet, my advice is simple: transfer your balance for free while you still can.”

Richard works in Edinburgh for bigmouthmedia, as well as writing for the personal finance blog Cashzilla http://cashzilla.blogspot.com/, and drinking too much coffee.

http://www.bigmouthmedia.com
bigmouthmedia head office:

51 Timberbush

Edinburgh

East Lothian

EH6 6QH

0845 130 0022

Bad Debt Identification

Identifying bad debt is not as easy as it sounds. But the earlier it is done, the better are chances of recovering it. Here are some signs of customer behavior that can identify bad debt early:

Customer fails to pay as per the agreed payment terms.

Customer makes repeated unrealistic complaints about the product or service quality whenever asked about the payment.

Customer continuously asks for more time to pay debts.

Customer’s contact person is not traceable whenever you call for debt collection.

Your phone calls and/or letters are not answered.

Apart from these, you also have to keep an eye on customers who constantly pay late. Ongoing communication between the sales and finance departments can go long way in preventing bad debts.

Keeping track of market sources such as magazines, other customers, and suppliers will also help you identify customers who are not in healthy financial condition and help you recover your dues from them at the early stage.

Bad Debt Recovery

Once you identify the bad debt, the first step is to make attempts yourself to recover it in-house. This way you can maintain a relationship with the defaulting clients. It also helps you create documentation and evidence to show that you have made enough attempts to recover the dues. If the collection staff has knowledge of the Fair Debt Collection Practices Act and experience in debt collection, some of the debt can be recovered easily.

But an in-house staff is not always sufficient. If the defaulting customer doesn’t pay any attention to your repeated efforts, it is advisable to refer the case to a professional collection agency. These collection agencies are often well equipped to trace and deal with delinquent customers and bad debt recovery. But you need to make sure that the collection agency you are working with meticulously follows the Fair Debt Collection Practices Act and doesn’t step beyond legal boundaries. Remember that the collection agency is representing you, and you don’t want it to get you in trouble with the law.

Also make sure that you give all necessary data to your collection agency on all cases referred to them. It is also important to let them know how important each case is to you so they can apply different techniques to different cases.

Collection Agency Services offers you a wealth of information on how to select the best collection agency for your business.